Sorting & Reworking

Sorting & Rework services to ensure defect-free products to our customers. We work together to ensure your delivery on Schedule and On Specification quality with ZERO DEFECTS.

Once the incident has been identified, supporting records and documents should be collected and confirmed. An information gathering protocol will guarantee that the right tools are in place to accurately capture information regarding the quality incident. Finally, a report should be compiled and presented to the incident response manager.

The incident response manager will provide a briefing once the full team is gathered.The focus of this step is on containment, eradication, and recovery. Establish a timeline to accomplish each task to contain the quality incident. The team should determine how customers are affected, and a communication strategy will need to include the best channels to reach them, as well as the kind of information they need to know.

A communication strategy will differ for internal or external quality incidents. The team should determine who should be notified, what should be communicated, and what actions are planned. The messaging should be simple, accurate and timely.

Corrective action should occur once the quality incident has been identified. This step corrects the quality issue and focuses on the containment of the risk(s). According to given data  must capture the data, records, and trends to determine the proper course of action.